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TERMS & CONDITIONS
A_General terms and conditions
These general terms and conditions belong to moodfactory BV (with registered office at Silversquare Central, Kantersteen 47, 1000 Brussels, RPR Brussels, VAT BE 0665.579.158) and all its legal successors (hereinafter “moodfactory”).
1. General provisions
These general conditions apply to all legal relations between moodfactory and the customer. Deviations from these general conditions shall only be opposable to moodfactory if moodfactory has expressly accepted them in writing. The application of general conditions of the customer is expressly excluded.
By the agreement of the customer to an offer, or by the signing or (start of) execution of the offer, the customer acknowledges to have knowledge of these general conditions and unconditionally and irrevocably accepts these general conditions. These general terms and conditions are an integral part of the quotation.
In case there are contradictions between these general terms and conditions and the quotation with the customer, the quotation shall prevail.
These general conditions are valid from February 1, 2020 and replace all previous ones. Moodfactory reserves the right to modify these general conditions at any time. With regard to current agreements, the client is deemed to have accepted an amendment if the client has not disputed the amendment in writing by registered letter within 4 weeks of receipt.
2. Provision of services
Moodfactory provides various consulting services to companies related to communication, including communication advice, formatting communication projects and plans, content strategy and management, developing journalistic productions, organizing workshops, events, providing coaching and training, conducting and publishing studies, building a community, writing and guiding literary works.
2.1. Quotes
All quotations issued by moodfactory are without obligation and moodfactory has the right, prior to the acceptance of the quotation by the customer, to correct errors in a quotation or to withdraw the quotation. The quotation is based on the data provided by the client. Quotations are valid for 1 month from the quotation date, unless otherwise stated in the quotation. A quotation is valid only with respect to the person to whom it is addressed.
Quotations include only the services mentioned therein, excluding additional work. Any changes are only valid after written confirmation by moodfactory. These general terms and conditions shall apply to such modifications.
The acceptance of an offer binds the customer. However, any agreement only comes into effect after moodfactory has confirmed receipt of the acceptance of the offer by the client and, if applicable, receipt of the advance payment or other security. By his acceptance, the client acknowledges being fully informed about all aspects of the services.
2.2. Implementation of services
The deadlines given are always indicative. The client accepts that the time schedule can be affected if the parties agree in the interim to change the approach, working method or scope. Moodfactory cannot be held liable for the exceeding of deadlines if the circumstances justify this, nor is this a valid ground for termination, dissolution or suspension of the contract by the client, nor can it give rise to any substitution, price reduction, termination of the contract or damages.
Moodfactory carries out its services in a professional, independent and efficient manner and will always represent the interests of the client in the execution thereof. Moodfactory will execute its services in accordance with the standards applicable to similar service providers. moodfactory is free in the organisation of the execution of the services, if necessary in consultation with the client. Moodfactory has the right to call upon third parties for the execution of certain services, without the consent of the client being required. Moodfactory cannot be held liable for actions of or negligence by any third party. All advice, documents and information provided by moodfactory to the client as part of the execution of the services, are exclusively intended for the client and for the purposes stated therein and no third party can refer to or rely upon them.
The client shall, itself or at the request of moodfactory, make all information and documents necessary for the execution of the agreement available to moodfactory in a timely manner, and shall cooperate in the required manner in the execution of the agreement, in accordance with applicable rules and legislation and the agreements between moodfactory and the client. The execution of the agreement relies on information and documents provided by the client. The client is solely responsible for the accuracy and completeness of the information and documents provided by the client. Moodfactory can under no circumstances be sued in court for fault or negligence, nor can the client not pay the invoice or only partially, due to incorrect or incomplete information provided by the client. If necessary, a surcharge may be charged as a result of additional work performed due to incorrect or incomplete information and the execution time may be extended.
The client undertakes to provide the employee of moodfactory in charge of the execution of the services, during normal working hours and according to the access rules of the company of the client, access to all areas and means necessary to allow (the employee of) moodfactory to perform the services. If the customer does not comply with these obligations, the execution period shall be extended and the price may also be adjusted.
The obligations of moodfactory within the framework of the execution of the services are obligations of effort. Any complaints regarding the service must be notified to moodfactory by registered letter with motivation within eight days after the service has been provided. No complaint gives the client the right to suspend his payment obligations.
2.3. Duration, cancellation and termination
The duration of the agreement is in principle until the end of the assignment, unless another duration was expressly agreed in writing.
Any request for postponement of the work shall be communicated to moodfactory by the client in writing with motivation. This request can take effect at the earliest on the day after the calendar month following the date of receipt by moodfactory of the request (hereinafter the “Start Date”). For example, if moodfactory receives the request in mid-February, the postponement will not be able to take effect until April 1 at the earliest and moodfactory shall deliver the scheduled work through March 31 or be 100% reimbursable if delivery is not possible. The new start-up date will be determined by mutual agreement. In any event, work may be postponed for up to six months after the Start-Up Date (further, the “Ultimate Start-Up Date”). A postponement can in no way relate to performance prior to the Start Date. If the request (also) relates to performance prior to the Start Date or it concerns a request for postponement after the Latest Start Date, the request for postponement will be considered as a cancellation by the customer of all or the remaining part of the agreement. If the client has paid an advance, moodfactory will retain the advance for the duration of the postponement.
Once the work is restarted, the order cannot be postponed again and any request for postponement will be considered as a cancellation by the customer. Even if no agreement is reached on the new start-up date, the request for postponement will be considered a cancellation by the customer.
Any cancellation by the customer of all or part of the agreement (to be executed) must be done in a timely manner and in writing with motivation. In the aforementioned cases, the client shall owe a lump-sum compensation of 50% of the agreed total amount, without prejudice to moodfactory's right to prove higher damages. The client shall in any case compensate moodfactory for services already rendered and those scheduled up to and including the next calendar month following the date of receipt by moodfactory of the cancellation request. For example, if moodfactory receives the request in mid-February, the customer shall in any case have to reimburse the services already delivered and those planned up to and including March 31. In addition, the customer shall in any case also reimburse expenses incurred and still to be incurred arising from obligations which moodfactory had already entered into for the purpose of executing the offer.
Any cancellation by moodfactory before the execution of the agreement or because during the execution of the services it appears that the agreement cannot technically be executed (except in case of fault or negligence on the part of the customer), moodfactory shall refund as soon as possible pro-rata any advance payment already made for services not yet executed and shall not be obliged to pay any other compensation.
In case the client fails to fulfill his obligations (including obligation to pay), in case of fraud, intentional fault or negligence on his part, in case of bankruptcy, incapacity, dissolution, cessation or liquidation, in case of insolvency of the client, moodfactory reserves the right at any time to immediately suspend the performance or terminate the agreement and all other agreements concluded with the client, immediately and without notice, judicial intervention, notice of default or compensation. In case of suspension, the period of suspension starts 8 days after notification of the suspension. All resulting costs shall be borne by the customer. In case of early termination of the agreement, all amounts due, even from invoices not yet due or issued, shall become immediately payable.
3. Prices and invoices
3.1. General provisions
All amounts are expressed in euros and exclude taxes (including VAT) and additional costs such as travel or administration costs, production costs (such as design costs, printing costs, etc.) rental of premises or catering, rental of didactic material and other extraordinary expenses incurred by moodfactory for the client, unless expressly agreed otherwise.
The client receives an invoice from moodfactory at the end of each month and/or after performing the service. Moodfactory reserves the right to invoice in stages.
Unless otherwise stipulated in the offer, services are performed at daily, project or hourly rates.
All invoices are payable to the account number indicated on the invoices within 30 days of the date of the invoices, unless otherwise agreed in writing.
Advance or other security may be required prior to the commencement and ongoing performance of services. These advances will be deducted from the final invoice. The customer is not entitled to set-off against moodfactory.
Complaints regarding invoices must be communicated within 8 calendar days after the invoice date by motivated registered letter. In the absence of a timely complaint, the invoice shall be deemed to be definitively accepted.
3.2. Non-payment
In the event of full or partial non-payment on the due date, the customer shall automatically and without notice owe interest of 1% per month started on the amount due, with a minimum of 25 euros, plus any legal costs and damages of 12% per year on the amount due, with a minimum of 250 euros.
In the event of full or partial non-payment of an invoice on its due date, the balance due on all other invoices, even those not yet due, shall become immediately payable. The same applies in case of imminent bankruptcy, dissolution or any other fact indicating the insolvency of the customer.
Redemptions are always accepted under all reservation and without any adverse acknowledgement, and are first allocated to the collection costs, then to the damage clause, the interest due and finally to the outstanding principal sum.
4. Confidential information and intellectual property rights
All information, oral or written, in any form, which can reasonably be assumed to be confidential, shall be treated as strictly confidential by the parties and cannot be copied, transferred, used or disclosed to third parties except in the case required by law or judicial authorities or after prior written approval by moodfactory. This provision survives termination of the agreement. Certain documents or other sources of information may be reclaimed by moodfactory upon termination of the agreement. The client, including its employees, appointees and consultants for whom it remains responsible, hereby agrees to comply strictly with the above provision.
The intellectual property rights owned or used by moodfactory or created within the framework of the execution of the agreement shall belong exclusively to moodfactory or a third party with which moodfactory has entered into an agreement. The execution of the agreement shall under no circumstances imply the transfer of the intellectual property rights. Nothing may be published or disclosed without the express permission of moodfactory. Except where there are statutory exceptions, the content and documentation, in whole or in part, may not be used or stored in any form or by any means, nor may the content and documentation, in whole or in part, be disclosed or transmitted to any third party, in any form or by any means, without the prior written consent of moodfactory. Client shall enforce the same from its employees, appointees and consultants. The making of image or sound recordings by the client is not permitted without the prior written consent of moodfactory. The customer is granted a non-exclusive and non-transferable right of access, use and display of the documentation in accordance with the objectives and purposes originally stated or agreements made.
In case the client itself provides material, such as texts, as part of the execution of the offer, the client guarantees that these are correct and that their use does not infringe any intellectual property rights and shall indemnify moodfactory for this. Any use by moodfactory of intellectual property rights of the client shall be strictly limited to the purposes of the agreement. Moodfactory shall refrain from any unauthorized or invalid use of these intellectual property rights.
Moodfactory has the right to use the name and logo of the client, documentation, visual material or the existence of this agreement. for general information or publicity purposes without owing the client any compensation. The customer can always protest this in writing, whereupon the entry will be immediately and permanently removed.
Personal data will be processed, used or stored for contractually defined purposes in compliance with applicable laws. In this regard, please also see the provisions regarding our Privacy Policy: https://moodfactory.be/nl/conditions which is deemed to be an integral part of these general terms and conditions. The customer shall also treat the personal data of moodfactory, its employees, appointees and consultants in accordance with the applicable privacy legislation.
5. Liability
Moodfactory and its employees, appointees and consultants can only be sued for fraud, willful misconduct or negligence, personal injury or death.
Moodfactory is not liable for any consequential or indirect damages such as but not limited to loss of profits, loss of savings, loss of clientele, loss of reputation, loss of data. Moodfactory is also not liable in case damage is suffered due to acts or lack of acts not exclusively attributable to moodfactory. The client indemnifies moodfactory against all claims which third parties would have against moodfactory as a result of the execution of the agreement.
Any compensation that would be owed by moodfactory shall always be limited to the amount invoiced for the order and in any case to the liability mandatorily imposed by law.
All circumstances which were reasonably unforeseeable and unavoidable at the time the offer was made and which, on the part of moodfactory, create the impossibility of executing the agreement or which would make the execution of the agreement financially or otherwise more burdensome or difficult than normally foreseen (such as, but not limited to, natural disaster, fire, destruction, supplier delays, exceptional traffic or weather conditions, illness of the project manager, failure of the customer to provide the necessary information) will be considered force majeure. They give the right to request the revision, compensation, suspension and/or cancellation of the contract by a simple written notification to the client, without being liable for any compensation. Moodfactory will inform the client of such situation as soon as possible.
6. Non-recruitment
During the term of the agreement and for 12 months following its termination, the client shall not employ, recruit or directly or indirectly approach any employees, consultants, representatives or subcontractors of moodfactory involved in the performance of the services, regardless of their status, with a view to recruitment or direct or indirect collaboration under any form.
If the client violates this article, it shall be automatically and by operation of law liable for liquidated damages equal to 25,000 EUR per violation, which the parties consider to be an estimate of the reasonable damages resulting from a violation of this article.
7. Miscellaneous
The customer may not assign his agreement or any part thereof to a third party without the express written consent of moodfactory. Should one or part of the provisions be declared void or inapplicable, the remaining provisions shall remain in full force and effect. Moodfactory and the customer shall then negotiate to replace the void provisions by equivalent provisions which meet the general spirit of these general conditions. Belgian law is applicable. All disputes shall be judged exclusively by the courts where moodfactory has its registered office.
B_Website policy of moodfactory BV
1. This is the website policy of moodfactory BV (with registered office at Silversquare Central, Kantersteen 47, 1000 Brussels, RPR Brussels, VAT BE 0665.579.158) and all its legal successors (hereinafter “moodfactory”). The website and its content is under the control of moodfactory.
2. The use of the moodfactory.be website is subject to the following provisions. Access to and use of this website implies that the user accepts the following without any reservation. If the user cannot agree to the provisions below, we ask the user to leave the website.
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Use of the website does not create any partnership.
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moodfactory will make all reasonable efforts to ensure that the information made available through the website is complete, correct, accurate and up-to-date. However, moodfactory assumes no responsibility in the event that inaccuracies or omissions should occur. In these cases, or should certain information not be available, moodfactory will rectify this as soon as possible.
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The information on this website is only intended to provide general information about moodfactory's activities and services. The information is not adapted to personal or specific circumstances and can therefore not be regarded as professional or personal advice regarding the user.
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The content of this website, including contact details, layout, copy rights, designs, logos, brand names, trade names, drawings, internet domain names, texts, images, pictures, etc. are protected by intellectual property rights used by or owned by moodfactory. These intellectual property rights are in no way transferred or given in use to the user accessing the website and the user is not permitted to copy, transfer or distribute the content of the website.
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The content of the website, as well as any hyperlinks to third-party websites, may be modified or deleted at any time, without notice. The content of the website cannot and may not be used for any purpose.
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moodfactory gives no guarantee as to the proper functioning of its website and cannot be held liable in case of (temporary) failure or malfunctioning of its website. moodfactory cannot guarantee that the website does not contain viruses or other (technical) flaws. moodfactory is in no way responsible nor liable for the content or the website of any third parties referred to on its website. Access to the website is not guaranteed and may be interrupted at any time, in whole or in part, without notice.
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moodfactory cannot be held responsible nor liable for direct or indirect damage caused by access to or use of the website or by the information or recommendations mentioned on the website.
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moodfactory may change this website policy at any time. It is therefore advisable to review this website policy periodically. The latest version will always be published on the website. This website policy was last updated on December 1, 2018
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All disputes with or arising from the use of the website shall be exclusively governed by Belgian law and shall be adjudicated exclusively by the courts where moodfactory has its registered office.
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Do you have any questions or wish to file a complaint in connection with the website or this website policy? Please contact moodfactory at info@moodfactory.be or by regular mail at Silversquare Central, Kantersteen 47, 1000 Brussels.
C_Privacy policy of moodfactory BV
With this “Privacy Policy” the processing of your personal data is communicated by the following controller: moodfactory bv, with registered office at Silversquare Central, Kantersteen 47, 1000 Brussels and registered at the K.B.O., with / VAT BE0665.806.443 RPR Brussels, and all its legal successors (hereinafter: “moodfactory”).
This Privacy Policy provides the essential information by which your personal data are processed.
By submitting your personal data, by using our website or within the framework of the provision of services, you declare to have read this Privacy Policy and you also expressly, unconditionally and irrevocably agree to it, as well as to the processing itself. If you do not agree with this Privacy Policy, we ask that you leave our website or do not provide us with your personal data.
Article 1 - General
1.1 For the processing of personal data, moodfactory shall comply with the current Law of July 30, 2018 on the protection of natural persons with regard to the processing of personal data in order to transpose, supplement and implement the European Regulation 2016/679 of April 27, 2016 on the Protection of Personal Data (General Data Protection Regulation or better known as GDPR), as well as, if applicable, the anti-spam provisions from Book XII of the Economic Law Code on the “law of the electronic economy”.
1.2 If you have any questions, comments or complaints regarding this Privacy Policy or the processing of your personal data, please contact us at the address listed above or by email at info@moodfactory.be.
1.3 This Privacy Policy was last updated on December 1, 2018 and supersedes all previous ones. From time to time, we may make changes to this Privacy Policy. The most recent version of the Privacy Policy can always be accessed on the website. In case of significant changes that require your consent under applicable law, moodfactory will clearly notify you and await your consent.
Article 2 - Personal data
2.1. Personal data is defined as any information about an identified natural person or an identifiable natural person, such as name, identification number, location data, etc., which can be used to directly or indirectly identify a natural person.
2.2 Personal data you communicate to us include:
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Category 1: without registration: your IP address
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Category 2: when registering to receive a report or other info OR to register for an event: your email address, company, position, first and last name;
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Category 3: via cookies: tracking of website usage;
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Category 4: billing information when ordering any of moodfactory's products or services.
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Category 5: when completing the contact form on the website: your name and email address.
All your communicated personal data will be kept strictly confidential.
2.3 moodfactory may collect your personal data in several ways:
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through the use of cookies (see below);
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during your registration for a newsletter, contact request, information request, downloading an e-book/report, registration for an event, use of the website or ordering a service from moodfactory;
2.4. The website also uses cookies that collect some personal data, please see our Cookies Policy.
2.5 moodfactory will try to keep your personal data accurate at all times and update your data when we are aware of changes.
2.6. We do not intend to collect personal data from minors (visitors or customers under the age of 16) without the consent of their parents or guardian. However, we cannot verify the age of a visitor or customer. In the event that we have collected personal data of an individual under 16 years of age, we will delete it immediately upon becoming aware of it.
Article 3 - Purposes of processing
3.1. General purposes:
moodfactory will use personal data exclusively for the following purposes:
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Category 1: maintaining and improving this website and including personal data in anonymous statistics, from which the identity of specific individuals or companies cannot be traced, with the legal basis being the legitimate interests of moodfactory to continuously improve its website and services;
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Category 2: sending you direct marketing, newsletters, reports, information with the legal basis being your explicit, prior consent. This consent can be withdrawn at any time;
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Category 3: improving user experience (see our Cookies Policy for this);
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Category 4 and 5: the performance of our agreement, the delivery and/or billing of services requested by you, customer management, contacting you, with the legal basis your explicit, prior consent and/or providing a service or performing our agreement, which was requested by you.
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General: to improve our service, to comply with our legal obligations and/or to safeguard our rights.
You are not obliged to give your personal data, but understand that providing certain services becomes difficult or impossible if the processing is refused.
3.2. Direct Marketing:
If you are already included in our mailing list for receiving marketing materials in paper and/or electronic form, moodfactory may use your information for sending marketing and other materials related to the various services.
This consent may be withdrawn at any time, without justification and free of charge by clicking on the unsubscribe link provided for this purpose. This unsubscribe link is provided on every email sent from a direct marketing point of view.
moodfactory will not sell, rent or commercially make your Personal Data available to third parties, except with your prior consent.
3.3. Waar wij gegevens verwerken
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Wijzelf en onze externe verwerkers zullen uw identificeerbare persoonsgegevens alleen in de EER (Europese Economische Ruimte) verwerken.
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Wij kunnen uw geanonimiseerde en/of geaggregeerde gegevens overdragen aan organisaties buiten de EER. Indien een dergelijke overdracht plaatsvindt, zullen wij ervoor zorgen dat er passende waarborgen zijn om de veiligheid en integriteit van uw persoonsgegevens te garanderen, en dat alle rechten met betrekking tot persoonsgegevens gegarandeerd worden die u zou kunnen genieten onder toepasselijk dwingend recht.
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Als voorbeeld: indien er een overdracht van uw persoonsgegevens en/of geanonimiseerde en/of geaggregeerde gegevens plaatsvindt, wordt het volgende wettelijke beschermingsmechanisme ingevoerd:
Welke? Mailchimp
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Land buiten EER? USA
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Wettelijk doorgeefmechanisme? US - EU Privacy Shield
Article 4 - Duration of the processing
Personal data will be kept and processed by us for a period necessary in function of the purposes of the processing and in function of the contractual relationship between moodfactory and you. Data that is no longer useful or necessary will be deleted.
Article 5 - Your rights
The following rights in respect of personal data can be exercised at any time upon simple written request, within the legal limits.
5.1. Right of access and inspection:
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You have the right to inspect your personal data at any time free of charge.
5.2. Right of rectification and deletion:
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You are free to communicate or not communicate your personal data to moodfactory. In addition, you always have the right to request us to correct, supplement or delete your personal data.
5.3. Right of opposition and restriction:
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You always have a right to object to the processing of your personal data for serious and legitimate reasons or for purposes of direct marketing or to restrict processing for certain purposes.
5.4. Right of portability:
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You have the right to obtain and/or transfer your personal data in a structured format to other responsible parties.
5.5. Right to withdraw consent:
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Where processing is based on your prior consent, you naturally have the right to withdraw that consent.
5.6. Exercise of your rights:
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You may exercise your rights by contacting us to do so, either by e-mail to info@moodfactory.be or by mail to moodfactory, Silversquare Central, Kantersteen 47, 1000 Brussels. Additional identification may be requested for identification purposes.
5.7. Automatic decisions and profiling:
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Tijden the processing of your personal data, no profiling methods are used with adverse automatic impact on the services received.
5.8. Right to lodge a complaint:
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You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data is in breach of data protection legislation. In Belgium, you may lodge a complaint with Data Protection Authority: Press Street 35, 1000 Brussels, Tel +32 (0)2 274 48 00 or Fax +32(0)22744835, e-mail: commission@privacycommission.becontact@adp-gba.be, https://www.gegevensbeschermingsautoriteit.be/contact
Article 6 - Security and confidentiality
6.1. We have developed security measures, such as the use of passwords and anti-virus programs, which are adapted at the technical and organizational levels, in order to avoid the destruction, loss, falsification, modification, unauthorized access or inadvertent disclosure to third parties of personal data collected as well as any other unauthorized processing of this data. However, the security of data transmission over the Internet and the electronic storage of data cannot be guaranteed 100%.
6.2. Under no circumstances can moodfactory be held liable for any direct or indirect damages resulting from an erroneous or unlawful use by a third party of the personal data.
6.3. You must at all times comply with your own or agreed security regulations. Thus, you are solely responsible for the use made from the website of your computer, IP address and of your identification data, as well as for their confidentiality.
Article 7 - Third party access
7.1. In order to process your personal data, we grant access to your personal data to any employees and appointees.
7.2. We guarantee a similar level of protection by making contractual obligations opposable to these employees and appointees, which are similar to this Privacy Policy.
7.3. We also cooperate with certain third parties. Personal data is shared with those third parties only to the extent necessary for the performance of the agreement. We have entered into a data processing agreement with those third parties to ensure the proper storage and processing of your personal data for the sole purpose of executing our agreement and treating your personal data as confidential information, all in accordance with applicable rules and regulations. In the event that your personal data is used by third parties for other purposes, we will seek your consent.
7.4. Your personal data may be shared with competent authorities should they request it.
Article 8 - Links to other websites and plug-ins.
8.1 moodfactory is not responsible for the content of websites linked from moodfactory by the administrator or visitors. Visitors are aware that the privacy policies of other websites may differ from those of moodfactory.
8.2. Een link naar een website kan niet aanzien worden voor een expliciete goedkeuring van de inhoud van deze website.
8.3 Our website may use social media plug-ins that allow you to link to our social media channels or share content on social media channels. If you click on the relevant link, said social media partners may collect personal data, such as personal data about your profile. We cannot guarantee how these social media partners use your personal data. In such a case, they will act as processors.
Artikel 9 – Cookies
9.1. Around the use of Cookies we refer to the Cookies Policy of this website.
Article 10 - Applicable law and dispute resolution
10.1. All disputes with or arising from the processing of personal data or this Privacy Policy shall be governed exclusively by Belgian law and shall be adjudicated exclusively by the courts where moodfactory has its registered office.
D_Cookie policy of moodfactory BV
1. This is the cookie policy of moodfactory BV (with registered office at Silversquare Central, Kantersteen 47, 1000 Brussels, RPR Brussels, VAT BE 0665.579.158) and of all its legal successors (hereinafter “moodfactory”).
2. moodfactory may use cookies to improve user experience and to collect web statistics from visitors to its website moodfactory.be.
Cookies are small data or text files placed by a website's server in the folder of your browser on your computer or mobile device when you consult the website. A cookie consists of a (unique) number or value that allows to recognize your browser during the visit to the website and have certain purposes, for example:
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Session cookies : temporary cookies during the visit to the website
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Tracking cookies : cookies that follow and track your behavior on the website for subsequent, repeated visits
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Technical or functional cookies: cookies that keep track of your language settings, for example.
A website's server can only read the cookies it has placed itself, it has no access to other information that is on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser's folder.
Most browsers automatically accept cookies. However, you can set your browser to notify you that a cookie is being placed or to prevent the collection of cookies. The latter does mean that you will then have to reset your preferences each time you visit and that some parts of the website may not work (properly). You can also check or delete already installed cookies from your computer or mobile device at any time.
3. moodfactory may use the following cookies on its website. Please note that this information changes from time to time, for example because we are updating the website. We do our best to keep this information as accurate as possible at all times:
1. Necessary cookies
These cookies are indispensable for visiting our website and using certain parts of it. For example, these cookies allow you to navigate between different parts of the website or to fill out forms.
2. Technical cookies
These cookies are those that make the functioning of our website easier for the visitor and ensure that you have a more personalized browsing experience. For example, these cookies remember your language preference.
3. Performance cookies
This website may also use Google Analytics for tracking statistics.
Cookies collect information about the use of our website with the intention of improving the content of our website, adapting it more to the needs of visitors and increasing the ease of use of our website.
4. Third party cookies
The website may also contain elements of other, third party cookies.
4. moodfactory may change the cookies policy at any time. It is therefore advisable to review this cookies policy periodically. The latest version will always be published on the website. This cookies policy was last updated on December 1, 2018.
5. All disputes with or arising from the use of cookies or this cookies policy shall be exclusively governed by Belgian law and shall be adjudicated exclusively by the courts where moodfactory has its registered office.
6. Do you have questions or wish to file a complaint regarding moodfactory's use of cookies? Please contact moodfactory at info@moodfactory.be or by regular mail to moodfactory, Silversquare Central, Kantersteen 47, 1000 Brussels.
Name Cookie | Duration | Type | Target |
|---|---|---|---|
wixSession2 | Session | Functional | Used for functionality of the website. |
wixLanguage | 12 month | Functional | Used on multilingual websites to store the user's language preference |
wixClient | Session | Functional | Used for functionality of the website. |
userType | 24 hours | Functional | Remembering the user's navigation preference |
svSession | 12 month | Functional | Used in connection with user login |
ssr-caching | 24 hours | Essential | Performance cookie for rendering |
hs | Session | Functional | Used for security reasons |
consent-policy | 12 month | Functional | Used for monitoring/debugging the system |
bSession | 24 hours | Essential | Used for effectiveness measurement of the system |
_wix_browser_sess | Session | Functional | Used for monitoring/debugging the system |
_wixUIDX | 3 month | Functional | Used for website functionality |
_wixCIDX | 3 month | Functional | Used for monitoring/debugging the system |
_wixAB3 | 6 month | Performance | Gathers information about website traffic, duration and location |
XSRF-TOKEN | Session | Functional | Security reasons |
CONTACT
Moodfactory
SQ Central
Cantersteen 47
1000 Brussels
enterprise identification number: 0665.579.158
